October 12, 2017
This letter was sent to the Veterans Administration about our services to a veteran:
I wish to acknowledge with deep appreciation the kindness and support shown to my family during my Father’s funeral from Mr. Donald Bouchard of Monarch Funeral Home. My financial situation prevented me from giving my father a proper burial> My father was a veteran without any money to his name. When, I turned to Mr. Bouchard’s assistance he immediately agreed to help and did his utmost to provide a funeral preparation at the lowest possible cost. All of this was done in order to give a veteran a dignified burial. He made everything easy for my family at a time of such sorrow.
Mr. Bouchard demonstrated professionalism and competence during the entire ceremony and provided a beautiful white coffin covered with the American Flag. He arranged for full Military Honors for y father. His soothing words brought comfort and hope to all in attendance. I will always be grateful that my father was buried with such dignity. All this could not have been possible without Mr. Bouchard’s complete understanding and involvement.
October 16, 2017
Very Professional, he help us with everythinerg, we were depressed. We would recommend his services.
Bruce E. Virginia
October 9, 2017
Don is a very special human being. that understood. He was led to us at a very difficult time. Don’s honesty and integrity made a complex situation simple and beautiful. I can think of nothing that would ask Don to change in his service. The pain of loss of a loved one is so great and he recognizes this. Don prepared the burial with loving care as itif it was for his own family member.
John C. Westport. Ct.
October 8. 2017
Mr. Bouchard was so committed to our case. He was professional and caring, he went beyond attention. Monarch Funeral Home was so special in time of need. I will be forever thankful that Mr. Bouchard came to our help and his generosity will never be forgotten.
Mari Westport, Ct.
October 3, 2017
Responded in 1 hour. explained everything to me. delivered the ashes in a timely manner. “He told me exactly what services were offered. Man of his word. Don is my HERO I had no problems Thank you”
Steven S. Seymour, Ct.
I felt everything was handled in a professional and compassionate manner .Don was very patient and respectful in answering all our questions and helping us coordinate the many different groups that participated in the military services. I would recommend his services to others.
Carolyn W. Old Lyme. Ct.
Don and Monarch need no improving. I couldn’t have asked for a better relationship with Monarch. Don was wonderful through out the entire process. Thank you.
Robert Southbury Ct. & Jacksonville Fla.
Don was wonderful though out. He answered all of my questions and provided great comfort to me and my family. I would highly recommend Monarch to others.
Lisa C. Hamden, Ct.
Sept. 8, 2017
Monarch responded to all of my needs answered all my questions and concerns. I would recommend them to others.
Barbara H. Hamden, Ct.
August 23, 2017
Thank you Don. You made the unbearable BEARABLE.– CHEERS
Robert. M. Essex, Ct.
August 18, 2017
Mr. Bouchard was kind and considerate. He did everything he said he would do in a timely fashion and with compassion. Absolutely would recommend him and Monarch.
Rozann. Marlborough, Ct. & Jacksonville Beach Fla.
Thank you Don, for your prompt and courteous attention. During time of loss it is difficult to even know what to ask, but you had everything organized and laid out for us. Thank you for handling or needs through to delivery of remains with compassion and respect. Yes Absolutely will recommend Monarch .
Susan K. Gales Ferry, Ct. & Monroe NY.
August 14, 2017
Respond very much so on top. Excellent attention and care. Absolutely would recommend Monarch to others.
Pauline B. Danielson, Ct.
August 7, 2017
Monarch met all of my needs I received the attention and care I expected and would recommend to others.
Ann K. Seymour, Ct.
August 9,2017Very Kind and helpful Thank you for everything you have done and being very patient with payments. We will tell others about your services.
Amanda K. Lisbon, Ct.
August 6, 2017
Job Well Done Response to our needs all questions answered I would recommend others to your services. Thank you for the telephone call after the funeral.
Della L. Windsor, Ct.
July 24, 2017
Your services were professional and everything was Beautiful. Thank you Don for everything you did for me and my family. GOD BLEES YOU. I would very muck so recommend to others Monarch.
Delia T. New Haven & East Haven, Ct.
July 17, 2017
I can’t think of anything to do differently, as Don took care of everything. I didn’t have to call Social Security or any one Really. and that was a blessing. I would recommend Monarch to others for both cremation or traditional funerals. Your kindness will always be remembered.
Donna T. Danielson,Ct
July 10, 2017
All of needs were met, especially being the first time going through this. I had many questions, and every question was answered most respectfully. Most definitely would recommend them to others. Everything was handled with so much love and care. From preparing to the actual burial. Every question, need. request was answered and met. The most touching moment was when Don came to take my grandma away, and the way they lifted her body, was so gently, with his hand under her head, and placed her down. It was all done with the most respect. I tear every time I remember that moment.
Vanessa L. Shelton, Ct.
July 9, 2017 (1-9-17) Absolutely 100% met all or needs, Above & Beyond Highly Recommended Mr. Don Bouchard was very compassionate and caring straight from the start. My family and I were very pleased to have him take care of everything, We needed to get though this with ease. It made everything a great experience. He was right there for us at all times. Helen W. Admin. of Estate- Collinsville, Avon, and Colchester Ct.
JJuly 2, 2017 We found Don to be one of the kindest, most punctual and thorough professional, Our family has ever worked with. We will always be grateful to him for helping us through this stressful period and for taking such good care of our Mother. Would recommend to others. Nancy S. New York City and Madison, Ct.
June 30, 2017
All of my needs were all met everything went very well.
Patricia Tolland & Bloomfield Ct.
June 28, 2017 Attention was more than expected, ” I can not imagine the unfortunate cause of Monarch Cremation Services handling of our loss could have been more Dignified, Respectful, and Memorable, My family extends thanks to all for their services. Mel S. Danbury, Ct.
June 19, 2017 All concerns and questions were answered and I would recommend your services to others. Kimberly S. Monore, Ct
June 11, 2017 Very accomadating, appreciate the home meeting. very efficient .Don, you are a blessing to deal with during the difficulties that follow end of life .Always professional, you go above and beyond for your families. I will continue to recommend your services. Sara B. Franklin and Norwich, Ct.
June 1,2017 (5-26-17) “Fantaskit” Don, Thank you so very much for all of your help you gave Chris and me. All of the services you provided were wonderful. I love having Patriot Guard Motorcycle and the Military Honor Guard, and receiving the flag. I Have had so many comments on the motorcycle cremation necklace and Urn you provided. Would Recommend you to others. THANK YOU Parricia C. Ivoryton, Ct
May 27, 2017 I would recommend Monarch Cremation Services to others, and I have. Don did a great job and he kept it all simple. Richard R. Canterbury, Ct.
May 24, 2017 Monarch Cremation Services, respond to all of my needs, and I would recommend to others. Stanley S. Norwich, Ct.
May 23, 2017 Don, Thank you for the services you provided to my Mom after her passing at home..We appreciate the review of the information at home and office. I spoke with the agency regarding the great service and kindness provided to us. Would recommend to others. Kind Regards, Nanette Waterford, Ct.
May 9, 2017 Thanks for all your help, would recommend to others your services for cremation. Mercury R. Old Lyme Ct. & Vermont
May 8, 2017 Would recommend Monarch, met all of our needs, concerns and attention Cindy P. Ashford & Chaplin Ct.
May 2.,2017 Don Bouchard responded very quickly to all of our needs. Vey responsive and caring .Would recommend Monarch for both cremation and traditional funerals and services. William C. Essex Ct. & Texas
We were very happy with the services of Monarch. I am handicapped and housebound and they went out of their way to accommodate me to do the initial arrangement meeting and also delivered my Moms ashes since I could not get there to pick them up. We really had no idea what we needed to do and all was explained very well. We were treated like we were the only customer. We were greatful as it was such a difficult time. June W. Oakdale and Lebanon,
Aprll 19, 2017
responded to my needs in a timely manor. He was extremely kind and helpful, he went above and beyond, He kept in touch to make sure I was Ok and handling everything I would absolutely recommend him to others. I think Don was truly professional and very helpful. I couldn’t have received better advice and help! He was amazing and smart and knows exactly how to treat people.
-Emily Bridgeport, CT.
April 6th., 2017
“Don Thank you for all your help with everything concerning my brother’s services and cremation. I truly appreciate it. Sincerely.
Susanne L. Windsor Locks and Suffield, CT.
April 5th, 2017
I appreciated Don’s Professional and caring nature. I would recommend him to other.
March 10th, 2017
“All my questions and concerns during the arrangement conference were answered to my understanding” and the attention I received as well. recommending to others.
-Mary L. Plainfield, CT.
March 4th. 2017
“Responded in a timely manner–Don Bouchard was Extremely Efficient and Thorough I would Definitely recommend him YES! Thanks for all of your excellent guidance and assistance.”
-Richard L. Rocky Hill and New Jeresy
February 23rd. 2017
“Don was polite,courteous and very professional during a difficult time.He took the time to cover and explain many things we had not anticipated. I would definitely recommend his services to others”
Donald D. Oakdale, CT.
February 7th. 2017
“Don made the experience of the death of my father less stressful due to his professionalism and honesty. It was a pleasure working with his company, and I would highly recommend his services to those in need. Don’s HONESTY was much appreciated and respected!”
-Lisa S. Wethersfield, South Windsor and South Carolina
February 7th, 2017
“All are needs were answered in a timely manor”
-Ashley W. Monroe CT. and Rye Brook New York
February 7th, 2017
“Don was very helpful, informative and I was very pleased”. Would recommend to others.
-Danne M. Groton. Ct
January 11th, 2017
I would recommend Monarch Cremation Services to any one in need of cremation or traditional funeral. “Everything was done in a timely manner”
-Amanda D. Nianitic, CT.
December 31st.., 2016
“Don answered all our difficult questions from us after words with a brotherly professional care. He spoke calmly. Don was always there even by telephone, he never hurried us, he was caring, has empathy He is for you and your deceased. I will have him take care of me and I know I will have the best Don is a death changer he is for the poor and needy. His real concern about living emotions about cremation of their deceased, is remarkable. When he called the last time and said “I’m coming over to bring Betty home,his tone was caring and compassionate as in the past. I Cried GOLD BLESS YOU DON”
-Tammy East Haven, CT.
December 27th, 2016
‘Your response was timely, the information was given that we didn’t know about. the attention was more than expected. We would absolutely recommend your services. Thank you for everything you did for us. It was a difficult time”
-Heather Cheshire, CT.
December 24th, 2016
‘Your response to our needs, questions, and concerns were all met in a very timely manner.Don Thank you so much for all your help. I could not imagine having to go through this process without you DON YOU ARE MY ANGEL”
-Verenice Hartford, Bristol and Berkeley, Ca.
December 12th, 2016
“Came out the same day we contacted Monarch with our request to talk about planning. Came within the hour after my mom passed away. All questions, concerns, and attention were done in a timely manner and would recommend to others.”
-Terri East Haddam,Ct.
December 3rd. 2016
“I could not have been more pleased with the services provided by Monarch and Don Bouchard. I called Don 24 hours prior to my mother passing. When she did pass Don came to my home at 11:00pm after giving my family and I the opportunity to say our last good byes. He and his partner showed up dressed in suits, acted very professionally with genuine sincerity for our loss. He treated my mother’s body with the utmost respect and held true to our wishes for her. I am truly grateful for the wonderful services provided, and absolutely recommend them to others.”
Ivette M. Madison, CT
December 1st, 2016
Responded to our needs was definitely timely. Don Bouchard arrived at the hospital in less then 2 hours of our call. All arrangements, concerns, and questions were completely answered. ” The fact that Mr. Bouchard came in person to take care of all details is greatly appreciated. He made a trying time much less so. Indeed would recommend Monarch for cremation or traditional funerals to others”.
-Michele West Hartford, Ct. Washington D.C, Pa.
-October 29th, 2016
“Don was very kind and caring. Monarch came highly recommended and I was very pleased with their suggestion.”
-Muriel R. Niantic, CT
October 27th, 2016
“Great Service, Caring Would recommend them to others”
Francis S. Danbury, CT
October 26th, 2016
“Responded to all of our needs quickly, all questions and concerns were completely and clearly answered to the fullest degree possible. I would use Monarch again and certainly recommend them to others”
Kent C. Madison, CT.
October 22nd, 2016
“Monarch responded to all our needs and I would recommend their services.”
-Sharen H. Waterbury, CT
October 22nd, 2016
“Monarch responded to our needs in a very timely manor. answered all of our questions and concerns, would recommend them to others. Personnel was very kind, professional and helpful”
-Karen P. Rowayton Norwalk,CT
October 19th, 2016
“Monarch responded to our needs in a timely manner and gave us the attention and care that we expected.”
-Karen R. Bristol, CT
October 19th, 2016
“Monarch handled all services in a sensitive manner. All of my questions and concerns were answered properly.”
-James F. Norwalk, CT
October 18th, 2016
“Monarch absolutely responded to our needs. he traveled a great distance, he was thoughtful and sensitive regarding our financial limitations, The service was so honestly caring and efficient. It was a very comforting issue and were are grateful Don was recommended to us. Absolutely would recommend Monarch Cremation Services to others”
-Shelly A. Stafford Springs and Somers Ct.
October 14th, 2016
“Excellent service, prompt and courteous. Thank you. I would recommend Monarch to others.”
-David B. Clinton, Farmington, and Unionville CT
October 9th, 2016
“We most appreciated your honesty about all things discussed. My parents worked really hard all their lives. Mom has passed and I feel she was in good hands with your services. I would recommend Monarch.”
-Judy C. Newington and Berlin, CT
September 30th, 2016
“Thank you for all you’ve done for my brother with his service and getting ahold of me with all the details.”
-Stacey F. Benington, VT
September 30th, 2016
“I just want to say thanks for your professional assistance provided to Stacey for the loss of his brother. He was happy to receive the flag and the photographs you sent. Thanks again.”
-Brenda K. Case manager, UCS Benington, VT
September 26th, 2016
“Monarch was very professional. It was a pleasure having the help we needed.”
-Gail C. Plainfield, CT
September 10th, 2016
“Monarch answered all our questions and concerns and responded in a timely manner. We received the care and attention that we expected.”
August 23rd, 2016
“Very professional and sensitive to family needs in a difficult and sad situation. Don provided the attention to detail and caring help that lowered the stress on our family. We are very grateful. Excellent service, Thank you.”
-Cyndy D. Suffield, CT New London, NH
June 29th, 2016
“I can’t think of a thing that could improve your services. You and your staff were extremely kind and very considerate to our needs, Thank you once again.”
-Eileen O. Shelton, CT
June 18th, 2016
“Yes I would absolutely recommend Monarch Cremation to others.”
-Mark S. Berlin, CT
May 21st, 2016
“Monarch was very prompt in responding to all my needs. Overall very well handled in the worst of times. Thank you for the probate books.”
-Martha C. Essex, CT Washington
May 20th, 2016
“Services that Don (Monarch Cremation) provided were extremely unorthodox. With no known or physically/mentally handicapped sibling, I didn’t know what to do. Don went above and beyond what anyone would have expected. Tracking down his service records and ensuring a proper burial in the Veterans cemetery. As a veteran marine who saw active duty, John received the funeral and burial he deserved. That only happened because Don Bouchard worked hard and didn’t stop until the job was done. I cannot express my gratitude enough to Don. I will recommend and use his services when the time presents itself again.”
-Keith T. Bristol, CT
May 10th, 2016
“Thank you for making an unpleasant experience as pleasant as it can be in the circumstances.”
-AJ M. Old Saybrook, CT New York City, NY
May 3rd, 2016
“I would most definitely recommend Monarch. The mass was awesome and the service at the cemetery was so dignified and respectful. Thank you for a beautiful job, well done.”
-Andrea P. Waterbury, CT Trumbull, CT
April 28th, 2016
“Monarch was very prompt and timely, they answered my questions properly and respectfully. I appreciated the careful handling of my mother and how you got the rings off her hand at my house. You were very warm and comforting, handling details calmly.”
Susan L. Preston, CT
April 27th, 2016
“I recommend Monarch to others. They met all of our needs in a timely manner.”
-James S. Preston, CT
April 19th, 2016
“I received the attention and care that I expected. I would recommend Monarch Cremation Services to others, whether its for cremation or a traditional funeral.”
-Shirley M. Griswold, CT
April 18th, 2016
“Don was very professional and helped our family in our time of need. I would recommend Monarch to others.”
-Reynolds J. Wallingford, CT
April 9th, 2016
“Don came the day I called for arrangements. I didn’t realize I’d have to call him back the next day for my sister’s loss. Excellent service, I would recommend Monarch to anyone.”
-Ann L. Niantic, CT
March 19th, 2016
“Thank you Don. Great service, would recommend.”
-Lane S. Berkley, CA
March 12th, 2016
“I was extremely gratified by the level of service I received. You were both sympathetic and confident in dealing with me and the family. Arrangements and accommodations to deal with my wife’s remains and inform me of progress in the services was clear and concise. Overall I highly recommend Monarch’s services to family and friends. Thank you gentlemen.”
-Tom P. Waterbury, CT
March 3rd, 2016
“Monarch was very compassionate and understanding. They were above and beyond our first experience with any service and was very comforting.”
– Paul & Sharon F. Barkhamsted, CT Wallingford, CT
February 4th, 2016
“Monarch Cremation Services responded to my needs in a timely manner, I would recommend Monarch Cremation Service.”
-Carol J. Groton, Connecticut
January 16th, 2016
“To Mr. Bouchard, I want to thank you for all your kindness during the hardest times of my life. You made it a lot easier. So thank you. Recommend 100%”
-Louise Niantic, Connecticut
January 7th, 2016
“Don did an amazing job in supporting our needs. Don made us feel safe and comforted. Thank you.”
-Austin and Danielle M. New Britain, Connecticut
January 5th, 2016
“Thank you so much for your concern and help. It was greatly appreciated.”
-Sharon D. Groton, Connecticut
January 4th, 2016
“Don made sure my son’s arrangements were taken care of in a prompt manner. He explained the whole process to me and answered all my concerns. Overall I had a wonderful experience with Monarch Cremation. They assisted me in a time where I didn’t know where to turn. They were caring, empathetic, and I appreciate what they have done for me at the time of my sudden loss. I highly recommend Monarch Cremation, they are a very caring funeral home.”
-Shamiekia J. Stamford, Connecticut
November 18th, 2015
“Had no previous experience but was satisfied that all necessities were taken care of. I would recommend Monarch to others.”
-Laura H. Newington, Connecticut
October 30th, 2015
“Monarch Cremation Service did an excellent job, Far beyond my expectations.”
-Robert B. Gales Ferry, Connecticut
September 16th, 2015
“Absolutely wonderful, caring, thoughtful service in a gentle yet comprehensive and timely manner. All of my questions and some I didn’t even think to ask were covered, they were extremely informative. Thank you so much for all the hard work so that we could spend our time and energy supporting each other. I am very grateful.”
-Cindy G. Bloomfield, CT Newington, CT Port Ludlow, WA
August 4th, 2015
“Your service prices and thought were very fair. Everything was taken care of in a timely manner and they were very considerate. Much appreciated at such a difficult time.”
-Debbie M. Groton, CT Maine
July 27th, 2015
“I would like to thank you for your services. I especially liked the options, such as the sign in book and prayer cards. Everything met my expectations. Thank you again.”
-Kimberly B. Norwich,Connecticut
July 18th, 2015
“I can’t add a thing – the best in dealing with the worst situation. I can’t thank you enough.” -Adrienne d. Mystic, Connecticut
July 17th, 2015
“I could not possibly ask for or request any improvements on the quality of service and care, consideration, and professionalism we received from Monarch Cremation Service. We have already recommended Monarch to others.”
-Beth A. Niantic, Connecticut
June 25th, 2015
“I would recommend Monarch to others.”
-Beth M. Niantic, Connecticut
April 17th, 2015
“You provide a blessed service. Your staff were genuinely kind, caring, courteous and attentive to the needs of others. Thank you”
-Antina S. Norwich, Connecticut